nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Updating Flag values

Francis_Pelland

Is there a way where we can update the values for FLAGGED? Currently that field is showing LOCKED for us, which means that the default value that is being selected for Flagged is "FALSE", which is confusing. At the very least, if we can remove that option and have it select "Impediment", it would make a world of a change.

Accepted answers

All comments

Kevin Bui

Hi @Francis_Pelland - Some fields in Jira are marked as LOCKED to prevent changed to the field that could accidentally break the way Jira works. This often happens with plugins where certain custom fields are crucial. This seems to be the case with the Flagged field.

Fernando Bordallo

Hello @Francis_Pelland

I can confirm. The flagged field is a 'locked' system field. Consider it's value options to be only boolean: ON/OFF

Francis_Pelland

I have 2 values for Flagged.

FALSE
Impediment

The FALSE value is highly confusing, since any time someone adds a flag, that is the option that is used. Our views when they show whether something is flagged, it shows either "" (blank) or FALSE.

At the very least if we cannot remove FALSE as a value, how can we make it so that "Impediment" is selected when a user flags a ticket?

Francis_Pelland

For this, I am either looking to remove the FALSE value or have it use Impediment when a flag is added to the ticket.

Kevin Bui

Hi @Francis_Pelland - I'm not really sure what to make of that. The Flagged field should only have one value, Impediment. And given that the field is locked, I don't know how other values could be added to it. Do you know of any Marketplace Apps installed on your Jira that could have added the value?

Francis_Pelland

I wouldn't know which one could have added that, only have 4 apps installed and they are all by Atlassian:

GitHub
JavaScript Charts for JIRA Cloud
JIRA Toolkit Plugin
Rich Text Gadget

Any thoughts on how that "FALSE" value can be removed?

Fernando Bordallo

Can you share a screenshot of the config page of that field where you see the value LOCKED.

Also, a screenshot of the view where a flagged issue shows 'Our views when they show whether something is flagged, it shows either "" (blank) or FALSE'.

Looking into this, I see the following:

New issue view: red flag
Old issue view: Flagged field with the value empty or 'Impediment' (as shown in the attached image

Francis_Pelland

Here we go, this is what I am seeing in the custom field view: Screen Shot 2020-01-14 at 8.27.21 AM.png

Welcome!

It looks like you're new here. Sign in or register to get started.

Quick Links

Find more posts tagged with

jira

cloud

jira-cloud