Cannot add fields on Card Layout, but edit and delete are allowed

Violetta Balayan

I am the admin of a board that my QA team uses.  I'd like to add another field to the card layout for their board but no matter what I try, the option to ADD is disabled as pictured below.

The board was migrated from an on-prem instance to Cloud -- that is where the existing fields came from.  I can re-order them and I have the option to Delete, just cannot seem to add more even though more fields do exist.

Anyone seen this before?

 

Small update. This is only happening in the 'Active sprints' controls section.  The 'Backlog' is working correctly.

John Funk

Hi @Violetta Balayan - You have to delete one of the fields if there are already 3 before you can add a new one. 

If that still doesn't work for you, you might want to try to copy the board, and see if the new board will let you do what you need. Then just delete the old board.