Cloning an issue with attachments fails to clone thumbnail correctly

Mike Rubin

When I clone an issue which has attachments and thumbnails of those attachments, and I select the "Clone attachments" checkbox, the cloned issue correctly has the previous attachment, but the thumbnail in the description fails to be cloned correctly. It shows a square that has the text "Failed to load" and a Retry link at the bottom of it.

When I clone an issue which has attachments (and thumbnails of those attachments in the description), the thumbnails should clone correctly.

Angélica Luz

Hello Mike,

Thank you for reaching out to Atlassian Community!

As per the details you provided, I believe that you are facing a bug that happens when cloning an issue using the new issue view.

• Cloned tickets that have images on description shows "Failed to load" when using the new issue view

Please be sure to watch it, so that you are notified when this is fixed in a future release.

Regards,
Angélica