Jira Mac App - Not seeing all items in backlog

Question

In the Mac app, if I compare the web version to the Mac app, I'm seeing a discrepancy where the Mac app will only partially show the the number of issues in a given sprint.

E.g. for me, the app only shows 8 issues while the web app shows the full 29.  Other sprints don't seem to have the issue (one shows 200+ issues just fine.)

Configuration issue or bug?

Hannah McKenzie · Answer

Hi @jasonhowk_mlb, I've just discovered that this is actually a known bug that our team is currently working to fix. Apologies for the confusion! Hopefully our team will have it sorted out ASAP.

jasonhowk_mlb · Answer

Not that this is going to help much if at all, but here's what it looks like at the header level.

jasonhowk_mlb · Answer

First, thanks for the help! 👏

I think that's partially the case here.  All the done items are missing so that's good -- but not all unfortunately.  Currently the web shows 24 issues with 8 done, and the app shows 14 with no done. The last two items shown on the web are not displayed in the app.  Nothing in the last two look drastically different than anything else in the sprint...