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Is it possible to close multiple linked issues when main issue is closed

seethamraju

Hi,

My scenario is when user story is closed, all the linked issues (task, defect) should also be closed automatically.

I have tried using JWT plugin, i have inserted postfunction, but that post function is working when only one linked issue is there, if there are more linked issues (eg 2 to 3 defects). its working.

Could any one please respond & resolve it.

Accepted answers

All comments

John Funk

Hi @seethamraju - have you looked at the Automation For Jira add-on? You might can do it with that one.

Ansar Rezaei

Could you give me the name of the post function related to this picture? I could not find any in the JWT plugin similar to this.

seethamraju

Hi @Ansar Rezaei

Name of the post function is transition issue by JWT.

Thanks,

Raju

Ansar Rezaei

Aha! I'm working on JIRA Server. I check out cloud documentation and see you configure it correctly.

Please check for:

1- Done Status is available in the workflow for all linked issues

2- There is a transition to the Done status of the current status of all issues

3- All conditions/Validators on the transition to Done for all linked issues could be satisfied when you close the story.

Julian Riedinger _Decadis AG_

Hey @seethamraju ,

thank you for your question!

As the JWT for Jira Cloud app is pretty new, some functions like transitioning multiple issues are currently not available. I have forwarded your feedback to our product management team as a feature request. Be sure, that we are currently working on reducing the gap between cloud and server.

Cheers,

Julian

PS: If you like, we have a dedicated support channel at https://support.decadis.net/servicedesk

John Funk

Let me know if you get Automation For Jira installed and need any assistance.

seethamraju

Hi @Ansar Rezaei

Please refer above comments from @Julian Riedinger [Decadis AG] . Seems that feature is not available in JWT. they were trying to implement this scenario.

Thanks,

Raju

seethamraju

Hi @Julian Riedinger [Decadis AG]

Thanks for the reply

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