Set "Status" During Ticket Creation

kayla_r33wt4

Is it possible to add the "Status" field to a new ticket creation screen?

Right now I have to add a ticket, then find the ticket in backlog and change the status. It would be nice to get that option in the first screen when you'd like the ticket to have a "Selected for Development" status right away.

Nich Hogue

As mentioned that's not really something you can update. The status is defined by the workflow step. A workflow step is a status, and then it's reflected in the type of status that it is. You could have multiple To Do, and In Progress, statuses. As well as multiple Done statuses. This is to let jira adapt to how your team works. 

If you want your tickets to reflect a different status on creation. You could have your create step of the workflow link to a status that reflects what you're looking for. How ever this would put all tickets in to that status. 

Another method you could use is to add a custom field that would help define where a ticket would fall in the workflow location. Then use a post function to transition the issue based on that field. There's a few products out there that make this sort of function possible. For instance in the JMWE or JWT add ons you can have a transition trigger on a simple query to see if the field you created is set as true then execute the desired transition. 

Hope that this helped out with some options.