Has anyone else had this issue? How did you resolve it?
More detail:
On the Next-gen kanban board, some issues will not let us update start/due dates. I have tried editing the dates from the issue view, the popup issue view, and from Biggantt. Each time, the date reverts back to the incorrect date.
Before these issues were created, I changed the date format preference in jira setting to match my company's preferred format (mm/dd/yyyy) and the change has not been reflected in the issue view. Could this have something to do with it?
Also, we are using the free cloud-based version as a trial, will this issue resolve itself if we upgrade to the standard plan?