@ Mentions not working in confluence, fine in Jira

Question

I feel like I've dug pretty deep in trying to find an answer, but I cannot get @ mentions to work on Confluence Cloud at all.

I've triple checked my settings in the settings -> editor: Disable Auto Complete

I've triple checked global settings (I'm an admin) and no dice.

I've tried different browsers thinking is could be a JS issue

It worked a few weeks ago, but has been broken the last week or two.

Any advice is very appreciated.

Ste Wright · Answer

Hi @Dane Grace , @Jeff Klein ,

Did this issue resolve itself?

It has been an intermittent issue for other instances in the past - if still an issue, I'd suggest contacting https://support.atlassian.com/

Ste

Jeff Klein_rdaio3 · Answer

Seriously... not working for anyone in our org and has basically rendered confluence useless. However, this is working for us in Jira which is very strange!!!

Dane Grace · Answer

Same, this has literally destroyed my ability to create tasks for myself in Jira.