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Prevent users from creating new tags?

Eiren Smith

I don't want users to be able to create new tags. It's a nightmare — they wind up creating tags for things tags already exist for. Not to mention typos in tag names.

How strict does Jira make this and how do I set that up? I couldn't find this in settings.

Accepted answers

All comments

Nic Brough -Adaptavist-

Remove the labels field and add a tag custom field of type "multi-select list". Only admins will be able to add entries to that list.

Jack Brickey

yes it is a nightmare and one we deal with here in the Community. :-)

Mike Bowen

It is impractical to advise "create a custom field and hide the labels field" when labels already exist, in some cases against hundreds of tickets across multiple projects.

Why doesn't Atlassian provide a feature to restrict who can add, edit, delete labels?

Nic Brough -Adaptavist-

They have - it's called "using the right field type"

Converting can be a right royal pain though, especially if you have a lot of labels. But you can do the housekeeping while copying the labels into the new field.

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