When I enter '@' sign in Comment, I'm not getting any suggestion of users to notify. I'm the only one with this issue within my team. I've tried different browsers (Chrome and Edge) and removed and re-added my user from the group. Any suggestion how to workaround/fix this? Note: I've used my username (company email) for trial of TM4J prior Jira was rolled out for entire company. Not sure if it might have any impact, but just wanted to mention.

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@ sign is not suggesting any users

Aleksandar Dimitrijevic

When I enter '@' sign in Comment, I'm not getting any suggestion of users to notify. I'm the only one with this issue within my team. I've tried different browsers (Chrome and Edge) and removed and re-added my user from the group.

jira issue.png Any suggestion how to workaround/fix this?

Note: I've used my username (company email) for trial of TM4J prior Jira was rolled out for entire company. Not sure if it might have any impact, but just wanted to mention.

Accepted answers

edwin vasquez_f9df79

Hello Aleksandar,

You need the Browse Users permission to do this and this is a global permission. Here is a link to help guide you on how to make that change. Hope this helps!
https://confluence.atlassian.com/adminjiracloud/managing-global-permissions-776636359.html

browse users.png

All comments

edwin vasquez_f9df79

Hello Aleksandar,

browse users.png

edwin vasquez_f9df79

Did this work for you?

edwin vasquez_f9df79

Please mark this as answered if it resolved your issue. If not let me know if I can help with anything else.

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