Commits to BitBucket not updating JIRA OnDemand

victor@archamba

So, is it normal that JIRA does not refresh the list of commits related to an issue? Is there anyway to get JIRA and/or BitBucket to do the refresh/updates, manually? Are there logs somewhere, where a non-administrator can figure out if the JIRA-BitBucket (git) communications are being processed correctly, or flopped?

AgentSmith

Are there any viewable errors for the repo(s) in the DVCS connection? 

Assuming the syntax is correct and project permissions are correct, commits should be displayed pretty much immediately otherwise I believe the service sweeps for commits every hour.  

https://confluence.atlassian.com/display/AOD/Processing+JIRA+issues+with+commit+messages 

Unfortunately you don't have access to the JIRA logs but if you are unable to proceed, raise a support request with us at support.atlassian.com and we'll delve into the details and provide you with our findings!