Workflow Condition - Based on the value of a custom field Cascading drop-down

Question

Hello Team,

We have recently started Jira Cloud and we do not have any plugins. Now I need to set Workflow Condition - Based on the value of a custom field for a Cascading drop-down. The Condition is working only for dropdown 1 value is set and dropdown 2 is not set. When dropdown 2 is set to some value the condition is not working.

Can someone please help me on this ?

Manuel Bastardo Castellano · Answer

discard option one and try only with number two, it is to prove that this condition is ok.

Ajay Kumar_uijvyf · Answer

@Manuel Bastardo Castellano  I have checked its set to "Any of the following. It is not working.

Manuel Bastardo Castellano · Answer

Hello @Ajay Kumar check that the conditions are Any of the folowing conditions or All of the folowing conditions (this is by default)

Maybe if you have this last option it is not fulfilled because it is necessary to validate the second field.

Configure it according to your requirement.