Remove a required field when creating issue

Danny Teok_zrietz

Hi

I think I may have introduced a validator into our current workflow where when we create a new issue for Bug (Issue Type), it is mandatory to have an Approvers (custom field) named. Weeks have passed and I have forgotten how to undo this as the team did not like this.

However, for Story and Task Issue Type create new issue, we should have the field Approvers there. Just not for Bug. How should I remove this, please?

Jack Brickey

First let’s check if you have a single workflow by going to project settings > workflows. If you only have one workflow then you should make a copy and rename so it is differentiated from the original. This will allow you to have a unique treatment for bugs. Then edit the new workflow under the Inactive list of workflows - Jira settings > Issues > Workflows. You will want to click on the Create transition and select Validator link. Find the Validator that requires the field, open and ensure it is the “Approver” field then remove it. Go back to your project workflow and add new workflow and choose the one you copied/edited. Associate to the Bug issuetype.