Why would one user not be able to attach files?

Question

For some reason one of our users can't add attachments to any issues. He has been able to previously and nothing has changed with his membership. I have checked and he still has the create attachments permission.

Where could I look to solve this?

unknown · Answer

This was a problem with the browser

Elisa [Atlassian] · Answer

Hi Hannah,
If it is a Server/Standalone instance, you can:* Choose the cog icon
, then choose General Configurationunder Confluence Administration.
* Choose 'Content Indexing' under the heading 'Administration' in the left-hand panel.

More info: https://confluence.atlassian.com/display/DOC/Content+Index+Administration

But, if it's a OnDemand/Cloud instance, you will have to open a ticket on Atlassian SAC (https://support.atlassian.com) asking them to perform this for you.

Hope this helps!

Cheers!

unknown · Answer

How do you do a content index? I have tried just a normal background index which hasn't worked.

Thanks