I have problems installing EazyBi for Jira Cloud

Question

After installing EazyBi it is automatically uninstalled after 4 min.

I have spoken to EazyBi support and they recommended to speak to Atlassian.

Martins Vanags_eazyBI · Answer

Hi,

eazyBI support is available also for the trial period and for public accounts.

Just send us an email from the contact form

https://eazybi.com/contact

And also try disabling/enabling the eazyBI from Jira system administration page.

That has helped some other customers previously.

Martins / eazyBI support

Leonid Sokolovskiy_0j51li · Answer

I cannot - for free edition support is not available :(  ...

Aimee Smith · Answer

Have you contacted our support team? From the link below, choose contact support at the bottom of the page. Be sure to include any details the EazyBI team provided.

https://support.atlassian.com/cloud/