we want our team to create issue in jira via email with out being a member in jira is it possible and how can you help
HI @Rahul Pardeshi
Yes, it's possible.
While setting up the incoming mail handler you need to configure default reporter.
Whenever a non-jira user sent an email to the configured email then incoming mail handler pulls it from the email inbox and create a ticket to Jira and set the default reporter user and reporter.
Please have a look at the below Atlassian article for details.
https://confluence.atlassian.com/adminjiracloud/creating-issues-and-comments-from-email-779288896.html
Thanks a lot it works for us
It looks like you're new here. Sign in or register to get started.
