nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Why are my users blocked from managing their own email notification settings?

unknown

I am pulling my hair out over this!!

Per attached, my Confluence users are unable to manage their own email notification settings. I have tried adding every access privilege, adding them to the Administrators group etc etc - nothing seems to be working.

I am the Org & Site admin, so I figure I should have access to add the relevant permission...

Any help would be massively appreciated

Thanks

Accepted answers

Amith Mathur {Appfire}

Hi @[deleted],

Welcome to the Atlassian Community!

Can you please confirm if the users are not able to check/uncheck these options?

Are the users not able to receive any notifications?

Thanks,
Amith Mathur

All comments

Amith Mathur {Appfire}

Hi @[deleted],

Welcome to the Atlassian Community!

Can you please confirm if the users are not able to check/uncheck these options?

Are the users not able to receive any notifications?

Thanks,
Amith Mathur

unknown

Hi @Amith Mathur {Appfire}

No - per the screenshot, the checkboxes are greyed out for users.

They do receive notifications via email, however I also want these options to be configurable at the user level. Just unsure what settings need to be updated to enable this

Thanks

Amith Mathur {Appfire}

Hi @[deleted],

There should be an "Edit" button , below the options, the users will need to click it to change settings. Are the users not seeing the "Edit" button?

Thanks,
Amith Mathur

unknown

@Amith Mathur {Appfire}

Hahaha... now we all feel *really* stupid.

Thanks!

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