Post-function "Copy value from other field" does not work with target field "Description"

Ronny Steinbrenner_mnesen

Hi all,

I'm having troubles with using the post function "Copy value from other field" when target field is the build in "Description" field in Jira.

The source field is a multi-line text field. 

(Note: when I use a post-function with same source field and a custom field of type multi-line as target, everything works as expected.)

Can someone help me solving this issue?  

Thanks in advance,

Ronny

Petter Gonçalves

Hello Ronny,

Sorry to hear you are facing this problem.

I understand that you are configuring the post function "Copy value from other field" to copy the value from a custom text field to your issue's description, however, it is not working.

Can you please confirm if the post function is configured in the create transition of the workflow?

Indeed, we have a bug reported about this behavior:

- Post function "copy value from other field" does not work on create transition for Description field 

If that's what you are facing, feel free to vote and watch the bug to receive notifications about any updates.

As a workaround, you can configure the post function in a different transition.

Now, if you are configuring the post function in a different transition, please let us know and we will further investigate it.