Connected GitHub and JIRA - changes are not syncing across platforms (Two Way Sync?)

Divya Dujari

I have connected both platforms through DVCS accounts, and then pulled in my existing issues on GitHub into a JIRA Project.

Despite all of this, when I now update anything (commenting on an issue or creating a new issue) in JIRA or GitHub, I am unable to see this change reflected in the other platform.

How can I push the project to update on the JIRA side and on the other side (and most importantly) - make sure that GitHub updates if I add new issues in JIRA. I am trying to have a two-way sync.

AgentSmith

Take a look at our high-level overview:

https://confluence.atlassian.com/display/BITBUCKET/Linking+Bitbucket+and+GitHub+accounts+to+JIRA

If the DVCS connection and project permissions are configured properly, check that its not a syntax problem:

https://confluence.atlassian.com/display/Cloud/Processing+JIRA+issues+with+commit+messages

Finally, this might help should you encounter any common problems:

https://confluence.atlassian.com/display/Cloud/Troubleshoot+the+DVCS+Connector