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Issue Statistics is not working well with newblank page

unknown

Issue Statistics gadget is working well with old blank page, unfortunately, it is not the case with new blank pages though the preview gives complete issue list against the percentage of completion, the same is not displayed upon publishing the page and only first 3 rows are displayed instead of all rows. The same macro with same inputs in old page is displaying as expected.

Can we have this resolved.

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Shannon S

Hello @[deleted],

Thank you for bringing this to our attention.

To clarify, Issue Statistics gadget works fine on an older page, but not the new page when publishing.

Is the old page using the old editor, and the new page using the new experience?
You stated that this works in the preview in edit mode, but not after publishing, is that right?
Could you show me an example of how it looks on the old page vs new page?
Is the percentage also incorrect, or are you only missing some rows?

Looking forward to hearing back from you!

Regards,

Shannon

unknown

Hi Shannon,

We have three scenarios here,

Existing Old Page with Old Editor
Existing Old Page with New Editor
New Page with New Editor

Issue Statistics is working in cases 1 and 3 the below are the screenshots of the respective case.

Case 1: Old Page - Old Editor.jpg Case 3:

New Page - New Editor.jpg

Case 2: Here this page is an existing old page with new editor

While inserting Issue Statistics, the preview here shows all records.

Existing Page - New Editor - Inserting Issue Statistics Gadget.jpg

But when saved to editor (this before publishing the page) only 3 records appear as shown below:

Existing Page - New Editor - Issue Statistics Saved to Editor.jpg

Whatever is saved to editor appears in the published page as shown below.

Existing Page - New Editor - Issue Statistics Published.jpg

Shannon S

Hello @[deleted],

Thank you for those great screenshots. It really helps.

Can you tell me, for scenario #2, was the old page created on the old editor and then migrated to the new editor, or was it created on the new editor to start?

If you were to copy the affected page, does the issue persist?

Regards,

Shannon

unknown

Hi @Shannon S

No, the old page is created on new editor and later after two weeks I tried including Issue Statistics gadget in the page. Though I could see all the rows in the preview, the published page failed to display all the records as shown in the above images for case 2.

Regards

Divya

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