I followed the instruction https://support.google.com/firebase/answer/9118259?hl=en Jira Cloud * In the Firebase Console, navigate to Integrations. * Click Install on the Jira integration card. * Click Set up Jira integration. * Enter your Jira project URL in the following format:https://[workspace-name].atlassian.net/projects/[project-key] * Enter your Jira login email and your API token. * Click Verify & save. I got the error says "To enable this integration, you need to make the following Jira fields either optional, or have a default value." We have a required custom filed (component) but no default value and we don't want to set a default value. I already emailed Firebase support, seems like they can not do anything. Is there any other ways to create a bug issue automatically with custom field (component = Android)

Here is the Automation I created which does update the Component field after the ticket is created

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Jira integration in Firebase with custom fields

Kelly Wang

I followed the instruction

https://support.google.com/firebase/answer/9118259?hl=en

Jira Cloud

In the Firebase Console, navigate to Integrations.
Click Install on the Jira integration card.
Click Set up Jira integration.
Enter your Jira project URL in the following format:https://[workspace-name].atlassian.net/projects/[project-key]
Enter your Jira login email and your API token.
Click Verify & save.

I got the error says "To enable this integration, you need to make the following Jira fields either optional, or have a default value." Screen Shot 2019-10-28 at 8.53.21 am.png

We have a required custom filed (component) but no default value and we don't want to set a default value.

I already emailed Firebase support, seems like they can not do anything.

Is there any other ways to create a bug issue automatically with custom field (component = Android)

Accepted answers

All comments

Conor

I believe this error message is coming from the Firebase integration. Could you please follow up with their support and ask them what setup they are requiring from your Jira configuration?

I would speculate that since your custom field is required and you do not want to set a default value the integration does not know what value to provide and cannot proceed. That said, I'm not familiar with the Firebase integration and they will know better.

Yannick Biet

Same issue here using JIRA Cloud.

We use Components to isolate differents teams backlogs and have dedicated boards.

So Components field is mandatory but there's no option to set a default value....

Mathew Sommers

I know this one is a little old and I came across it and we solved it with a little automation. I have a triggered automation when the ticket comes in from Firebase that sets the value of the field so it can proceed. In your case you could set the value and then use a second automation to unset the value. A little bit of a hack, but it should get you moving forward if you have not yet.

Tigran Shahverdyan

Hi, @Mathew Sommers can you tell me how could you trigger an automation to set mandatory values?

Mathew Sommers

Sure. What we did was set up an automation that triggers when an issue is created to look for the user that we set up with Firebase integration (that user only creates issues from Firebase) ... then set an action when true to set the fields you need to have a value but not a default. The real trick is to get the trigger to run properly then just edit the field and put in the value you want.

Ekaterina Basova

@Tigran Shahverdyan hello, did you find the solution?
how to set default values before creating the task?

Simran Manchanda

@Mathew Sommers I'm facing the same error but the field that causes an error is not present in my Jira project. Could you please help here?

Screenshot 2023-09-05 at 12.58.38 AM.png

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