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No administrators present on first confluence space with only one user, can't configure or delete

Chris Gaudino_yawvev

I just set up a branch new organization with Jira and Confluence. I created the first Space on Confluence, then went in to the space settings to configure it. None of the admin options are available, and the list of administrators includes "Former User". There are no former users, as this is a brand new org with only one user (me).

I've since created a second space which is working properly. I'd like to just delete the broken space, but since there are no valid admins it seems there is no way to do so.

Is there any other method to add an admin to a space or delete a space?

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mrcrandell.sw

Is your confluence user the overall system admin? To be able to edit the space settings, your user would have to 1) be an existing space admin or 2) have either the confluence-administrator global rights or the confluence-system-administrator global rights. Based on your screenshot, I would find out who is the "Confluence Analytics (System)" user and/or who owns the Confluence instance system admin user. They should be able to grant additional admins/users space admin rights.

Chris Gaudino_yawvev

There are no other users/admins. I just created this new cloud instance and have not added any other users. My account is the org and site admin.

mrcrandell.sw

Can you get to the global permissions with your user?

Instructions on global permissions for Cloud: https://confluence.atlassian.com/confcloud/global-permissions-overview-724765488.html

Chris Gaudino_yawvev

I can get to that page, but since I am on the free plan I cannot edit anything.

Stephen Sifers

Hello Chris,

Thanks for reporting this issue and providing detailed steps as to what you’ve done which resulted in the issue. The issue looks to be similar to a Cloud free bug which is preventing users (Admins) of a newly created space from being able to administer said space. Further information on this bug may be found at CONFCLOUD-68319. We ask you to please vote and watch this bug to receive updates on its status.

Thanks again for reporting this issue within Community!

Regards,
Stephen Sifers

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