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Just completed sprint 1, but all "done" tickets appeared in sprint 2.

Adam T. Kowal

I thought I'd wow the new team, but it didn't go well.

We started the sprint using NEXT GEN Jira and chose "move incomplete tickets to new sprint". All of the DONE tickets moved too and there doesn't seem to be a way to hide them.

To be clear - we don't want to see "done" tickets anymore. How do I hide them? I am really hoping this doesn't fall into the "it's on the Next Gen Jira roadmap".

If it does - how can I migrate all the tickets from Next Gen Jira to old Jira vs. starting from scratch.

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Jack Brickey

First you need to ensure Done is the right-most column when you complete the sprint. Stated differently all issues in the right-most column should be removed from the board when you successfully complete the sprint.

Adam T. Kowal

Thanks - I now have 40+ tickets in sprint 2 that were done in sprint 1. How do I remove them?

Jack Brickey

Was the sprint 1 board misconfigured which cause the done issue to roll into sprint 2? If so have you corrected the configuration so that Done is in right-most column? if so I would simply wait until sprint 2 is completed at which point they would disappear.

Adam T. Kowal

We added a field to the far right of the board other than "done" not realizing the layout of the board overrode the concept of the status "done". I assumed the status field value of "done" would dictate the the rule of not carrying over completed tickets. I should have read more instructions.

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