Why are non-selected labels pulling up in filter?

Question

I have a filter set to include certain
 assigned labels, but the filter is also including labels I did not select in the pie chart gadget. I've checked to make sure they aren't pre-selected in the filter and attached screen shots. Still, they are showing up in the dashboard. I really only need the labels I've selected to show and not the additional ones like (alpha) to pop up. Any suggestions for a fix? Thank you!

Jack Brickey · Accepted Answer

the filter is returning issues that contain the selected labels. However, some of the issues also include other labels. When you use the pie-chart and choose labels as the metric all labels associated w/ the issues returned by your filter will be included. You can't exclude the other labels.

I hope this makes sense but if not let me know.

Tom Harris - Old Street · Accepted Answer

Hi @Lauren Morgan ,

As @Jack Brickey said, with the built-in Jira pie chart there's no way to exclude labels you don't want to display.

However, I might be able to help with this request. We've added a feature to our Jira pie charting app Custom Charts for Jira that allows you to show/hide individual labels without changing the JQL.

You can test the app out right now on our free interactive playground: https://www.oldstreetsolutions.com/custom-charts-for-jira

You can also select the colors of each segment, re-order them and group multiple options together :)

There's also a companion Confluence app that has identical features so you can add high quality custom pie charts to your Confluence pages.

Tom
Custom Charts Product Manager