image2016-8-15 10:32:32.png
Fields to display on customer portal are define on Request Type fields. Go to Project settings->Request Types, Choose the request type you want to show your customer field and click "Edit fields" on that request type.
Hi @NC
We recently launched a new app that allows to prompt users for the affected version on customer portal.
The form would show a project field with cascading version and/or component
You may try it on our demo environment
http://jira.innovura.io/servicedesk/customer/portal/1/create/1
Feel free to contact us if you want any enhancements/modifications
Here's the link for the app:
https://marketplace.atlassian.com/apps/1221971/jira-confluence-workflow-extensions-jcwe?hosting=server&tab=overview
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