Must "Empty Cache and Hard Reload" Every Time I want to Edit or view a page with proper formatting

Question

I am using Google Chrome.

When I load a page it has improper formatting and the edit, favourite, watch options are not visible.

I have to inspect the page, right click the reload button, and select "Empty Cache and Hard Reload" each time I want to properly view or edit a page.  It is rather inconvenient. Is there a simple solution that still allows me to use chrome?

I tried confluence on safari and it works fine in the same situations so I believe it's either with my chrome settings or a bug.

Thanks

Caleb Dueck · Answer

Thank you for the help.
I've found I can use a keyboard shortcut to clear cache and reload. cmd+shift+R

I had been using this solution before. I was hoping there would be a more permanent solution available rather than this task I need to do each time I load a confluence page.

Diego_88dj6o · Answer

Hey @Caleb Dueck , thanks for keeping the thread alive.

If using the browser’s incognito mode gets rid of the behavior, we could try to clear the browser cache completely. After doing so, we can go back to Confluence and then check if the issue persists.

Excerpt from Google Chrome’s documentation:

In Chrome

*     On your computer, open Chrome.
*     At the top right, click More More.
*     Click More tools and then Clear browsing data.
*     At the top, choose a time range. To delete everything, select All time.
*     Next to "Cookies and other site data" and "Cached images and files," check the boxes.
*     Click Clear data.

Here is the link to the full page:

* [Google Chrome] Clear cache & cookies

Let us hear from you again, Caleb!

Caleb Dueck · Answer

Hello,

The issue does not persist in incognito mode.

However, though I updated and disabled all possible add-ons the issue still occurs on my chrome instance.