Dynamic field on Customer Portal

Question

Hi all,

Product: Jira Cloud

I'm wondering if there is a way to display custom data on a dropdown list depending on the logged in user, for example for user A display X Y Z and for user B display A Z E. Is there a way to make a field populate with with data on page (customer portal) loading? reading from an API? Maybe an autocomplete field?

Thanks in advance,

Aymen

Olga Videc · Answer

Hello Aymen,

I'm glad you found what you needed, I'll check this product :D

BR, Olga

Aymen Ben Tanfous_x46fwt · Answer

Thank you for your reply,

the issue with this plugin is that it doesn't allow getting data in real time from an API endpoint,

A friend of mine (from an Atlassian partner) told me that this not available in Jira Cloud, and referred me to this product to show my interest into this feature. https://lp.elements-apps.com/connect-cloud

Olga Videc · Answer

Hello @Aymen Ben Tanfous

Sounds like you need dynamic forms

It's not available by default, you need a plugin for this for example

Extension for jira service desk

https://marketplace.atlassian.com/apps/1212161/extension-for-jira-service-desk?hosting=datacenter&tab=overview

Add-on has a lot of great features except Dynamic forms.

BR, Olga