How does a Status Transition translate into a button?

Laura Kauffman

I am wondering how to make the following work: 

1. Ticket is in Regression Testing Status
2. There are buttons at the top to click "Pass or Fail"
3. When I click Pass - The ticket shows a Resolution Screen and automatically switches the status to Done. 
4. If I were to click Fail - The ticket shows a Resolution Screen and automatically switches back to "In Development". 

 

How do I recreate these actions or workflow?

Ravi Sagar _Sparxsys_

Hi @Laura Kauffman 

You need to add following transitions. Let us say currently the status of the ticket is In Progress, while it is being tested.

• In Progress to Done (Transition name could be Pass)
• In Progress to In Development (Transition name could be Fail)

In both cases use resolution screen as a transition screen. Transitions between different statuses appear as buttons on the issue.

Documentation on how to modify a workflow.

Ravi