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Webhooks delivered twice

Chris Hudson_0665u2

Hi,

I have a number of webhooks setup and most of them work fine. However, I have one in particular that always sends 2 hooks each time it's run.
I have had a look and cannot figure out why,. Has anyone else had this or know what might be causing it to trigger twice?

Accepted answers

Chris Hudson_0665u2

In the end I raised a support ticket and they informed me that the webhook was attached to both a search / ticket creation AND a transition. Not sure how that happened but moving from the transition sorted it out.

All comments

Mathis Hellensberg

Have you checked the logs?

Chris Hudson_0665u2

I tried to find logs, but there's nothing available according to Google. It's Jira cloud by the way.
In the end I raised a support ticket and they informed me that the webhook was attached to both a search / ticket creation AND a transition. Not sure how that happened but moving from the transition sorted it out.

Chris Hudson_0665u2

Jesse Igowe

Hello Chris,

So how did you remove the issue from transition. I registered my webhook in my app descriptor.

Paweł Giemza

Having same issues, feels like Ive done all I could in webhook config.
Ive tried both configuring it through Skyhook (discord integration) or using automate.io service (which takes care of config by itself) and either send double posts.
EDIT: Found info about transitions (at the end of the webhook confing page) and Im linked to none, still it posts twice so my issue clearly differs from yours.

Paweł Giemza

*double post*

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