nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Why do i always get redirected to service desk as a new user when trying to access jira?

Trying to access jira such as http://XXXX.atlassian.net/jira reroutes me to our service desk:

XXXX.atlassian.net/servicedesk/customer/portals

Accepted answers

Jack Nolddor [Sweet Bananas]

This is the expected behavioirs on site where Jira Service Desk is enabled if you users does not have neither license to use JSD as an Agent nor license to useJira Sofware / Jira Core license

Please talk with your site administrator to fix the problem.
Regards

All comments

Jack Nolddor [Sweet Bananas]

This is the expected behavioirs on site where Jira Service Desk is enabled if you users does not have neither license to use JSD as an Agent nor license to useJira Sofware / Jira Core license

Please talk with your site administrator to fix the problem.
Regards

Welcome!

It looks like you're new here. Sign in or register to get started.

Quick Links

Find more posts tagged with

jira

cloud

jira-cloud