How to set Request Type when creating an issue in service desk project via REST API

Question

Cody Stevens · Answer

Here is the link for the actual API for creating a JSD ticket. https://docs.atlassian.com/jira-servicedesk/REST/3.6.2/#servicedeskapi/request-createCustomerRequest

Hostvisors · Answer

Hello Stevens,

I have checked Service Desk API also, but didn't found any API to set Request type.

Can you please share API.

Thanks,

Cody Stevens · Answer

Hey @Hostvisors

I would check this section out for the Jira Service Desk Rest API documentation.

https://developer.atlassian.com/cloud/jira/service-desk/rest/#api-rest-servicedeskapi-request-get