Hi, how can I change a next-gen project to a Support project?
Regards
Hi @Leonardo Venuti
First of all, welcome to the community! Unfortunately, once a project is created you are unable to change the project type.
If you accidentally made a Software project instead of a Service Desk Project, you would need to create a new project. If its just a situation of which template you used for a JSD project, thats no big deal. You still cant change the project type but the templates only preload that project with specific issue types/request types. All of that can be modified in the project settings.
Great, thank you
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