Do we have an option to setup notification every first time label changed to a specific one ?
For example: Notification of a ticket must be sent whenever someone labeled the ticket as 'ABC'
You would need a listener for this. You might check addons, e.g. Automation for Jira, Scriptrunner or Power Scripts.
Automation for Jira can do this.
yes. that is what i use but there are others that can as well so always good to check to see if you have an existing addon.
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