Hello,
I'm struggling to work out a JQL query - I'd like it do do the following;
IF Cancellation Field (Custom Field) IS populated, set SLA to Cancellation Date.
Is this possible?
Thanks,
Dawid.
Hi @Dawid Pawliszyn
JQL is only used to return a list of issues, it cannot set anything. So ... you could use JQL to get all the issues where Cancellation field is populated by
Cancellation Field is not EMPTY
you would then need to use Bulk Update (or some other means) to do the second part.
In answer to your question, no it isn't possible.
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