Resolution won't set in one specific project

Question

Using Jira Cloud, I'm an intermediate (self-taught) admin.

* I setup a new workflow for a different project (TROVR) and everything works great. (See Pic A)
* Setting up a separate workflow for a new project (CTA) and the resolution refuses to set. 
* I've transitioned 3 test issues roughly 8-10 times after trying different "solutions" found in the community, to no avail.
* I have setup the first post function as "The Resolution of the issue will be set to Declined". (See Pic B) * I moved it to be the second post function. Didn't work.
* I moved it to be the last post function. Didn't work.
* I used the default resolution of Done. Didn't work.
* I deleted the "Rejected" transition and re-created it. Didn't work. 
* I used the workflow for TROVR (see #1). Didn't work.

* I verified the Resolution of Declined is correctly setup. (See Pic C)
* You can see that for my 3 test issues, the resolution isn't set at all. (See Pic D)
* These test issues have been transitioned using the "Rejected" transition (seen in Pic A) many times, but the resolution won't set!

What I did find is that the history of the issues shows I've set the resolution (when it transitions) but as soon as I re-run the search, the resolution is still showing empty. (See Pic E)

Pic A

Pic B

Pic C

Pic D

Pic E

Ashley Morschen · Answer

Unfortunately for me, it's neither of those.

Custom Fields (letter Rs)

Detailed Issue View

Jack Brickey · Answer

could you check the detailed issue view just to confirm that it isn't being set. something like this.... (new issue view)

Jack Brickey · Answer

another thought - do you have a custom field called Resolution and mistakenly either setting that or setting the real one but viewing the other in filter result? Long shot but I have sure seen it happen.