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Can't put in done parent-issue

Miguel Belen

Hi all,

i have an issue with the sub-task:

if any sub-task is in "Closed" status, i can't put in "Done" status the parent-issue.

Does anyone know how to fix it?

Thanks in advance,

Miguel

Accepted answers

Ravi Sagar _Sparxsys_

Hi @Miguel Belen

Check the parent issue type's workflow's Done transition There might be a condition there which is checking for the sub-task status and not letting you make that transition.

Ravi

All comments

Ravi Sagar _Sparxsys_

Hi @Miguel Belen

Check the parent issue type's workflow's Done transition There might be a condition there which is checking for the sub-task status and not letting you make that transition.

Ravi

Miguel Belen

Hi Ravi,

thanks for your reply. I'm looking at the workflow but i can't find the condition. Where should i watch?

Miguel Belen

Screen Shot 2019-10-02 at 11.23.56.png

I've found this but is already unchecked

John Funk

Hi Miguel - that's what it looks like when you are adding a new condition. Do you have any conditions on the transition(s) to Done?

Also, what does the error message say? Is it possible that there is a condition in ScriptRunner or Automation for Jira?

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