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Service Desk Audit Log - changes to People

Rosa M Fossi

Is there a way to audit changes to the "People" section of Service Desk cloud? Individuals keep appearing in that People section, and we've moved to Role-based access. I need to know if these are somehow being auto-added or if someone is going in there and adding users.

Thanks,

Rosa

Accepted answers

Cody Stevens

Hey @Rosa M Fossi

If you are a Jira Admin you can view the audit log for the system. Role changes are logged there and you will see an update that looks like this. Screen Shot 2019-10-01 at 3.46.08 PM.png

With this, I was adding a user to the project with the service desk team.

All comments

Cody Stevens

Hey @Rosa M Fossi

If you are a Jira Admin you can view the audit log for the system. Role changes are logged there and you will see an update that looks like this. Screen Shot 2019-10-01 at 3.46.08 PM.png

With this, I was adding a user to the project with the service desk team.

Rosa M Fossi

Hi Cody,

It seems that's exactly what I was looking for!

Cody Stevens

Awesome, glad I could help!

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