I've inherited a JIRA setup for a company that I work with and am having trouble onboarding a new employee.
We created a new project, copying settings from an existing project. We added the employee to Jira, and added them to the "Developer" role, that we know is attached to both the new and old project.
We've created tasks and assigned them to the new employee for the new project.
The new employee cannot see or access the new project. We've confirmed the role exists and that the new employee belongs to it. For safety, we also tried just adding the employee directly to the project.
For what it's worth, the new employee can't see either the old project or the new one, but we can't for the life of us understand why.
Can anyone give me any ideas on what to try next to get this sorted out?
