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Unity Cloud Diagnostics Integration - JIRA Username

Viacheslav Kozikhin

Hello!

I'm trying to setup integration between user reports in Unity Cloud to my studio JIRA. I figure out what the url is, created a token but I don't understand what my JIRA username is.

I tried public name from profile and email - does not work.

Best.

Accepted answers

Fran Garcia

You need to have a user in jira that have enough permissions to perform the actions, in this case create issues and edit issues.

All comments

Fran Garcia

You need to have a user in jira that have enough permissions to perform the actions, in this case create issues and edit issues.

Viacheslav Kozikhin

It is me. I'm the admin of the entire organization.

Fran Garcia

Then you can see your jira username in your profile page or in user administration page searching yourself there (jira has three different ways to look for a user, username, displayname and email, seems you need to use here your username). Don't forget to give yourself permissions in case you don't have them yet in the target project.

Viacheslav Kozikhin

Ok, looks like it was access problem indeed (used email as login) which is crazy;

Jocelyn Nacar

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