How are you trying to create these issues?
If it's through "capture", you've answered your own question - you've ended the trial and hence closed off that route to create them.
Using Create Issue functionality from Jira. I have full admin rights. Now all users are blocked in creating new issues. We don't want to use this functionality for then moment. We would appreciate any help because now we are bloked
Did you make all the JIRA Capture related fields optional before removing it?
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