Plesae help me with the ScriptRunner code to auto transition the issue when the work is logged

Test User_d4durk

We are trying to achieve the below. 

1. When any user logs the work to an issue, can the issue gets transitioned automatically and moved to "In Progress" status. and even when the remaining hours becomes zero, can it move automatically to "Closed" status?

If that is possible, Can we achieve this even if we use tempo timesheets plug-in for time tracking

I am looking for solutions from Cloud and Server versions perspective as well.

I could see the possibility through other plug-ins but we are more interested in ScriptRunner.

I heard from the support team that this can be achieved through listeners. Could someone please help me with the code and step by step instructions to implement this in both cloud and server vesrions. I am sorry, but I might need a details solution as I am a non-technical person.

 

Kristian Walker _Adaptavist_

Hi Anna,

Thank you for your question.

I can confirm that to achieve your requirement

In order to achieve your requirement with ScriptRunner for Jira Cloud, you will need to create a Script Listener which is configured to execute on the Worklog Created event.

The script for the listener will need to get the worklog that was created on the issue and will need to use this to extract the remaining estimate field value off of the issue that the worklog was created on.

If the remaining estimate was 0 then the script would need to make a Rest API in order to transition the issue into the Done status and if the remaining estimate was not 0 then it would need to make a rest API call to transition the issue to the In Progress status.

I have created a sample script listener script located here which shows how you can get the worklog logged on an issue and can transition an issue based on the Remaining Estimate value.

You will be able to take this script and will be able to modify this to achieve your needs inside of ScriptRunner for Jira Cloud.

Please note that when the script transitions the issue, that it will only be able to transition the issue if a valid transition, exists in the workflow to transition to that status.

I am unable to advise on how to achieve this requirement in Jira Server and would ask you to raise a request with the ScriptRunner for Jira Server team located here who can advise how to achieve this requirement in Jira Server.

If this response has answered your question can you please mark it as accepted so that other users can see it is correct when searching for similar answers.

Regards,

Kristian