Bulk (Automation) rule changes

Leonard Siegfried_e12z26

I am looking for a way to alter a whole set of (Automation) rules at once. In other words, being able to add a component or alter a parameter in a set of rules without having to go into each rule and make the changes manually. Kind of like an automation for Automation...

Angélica Luz

Hi Leonard,

Welcome to Atlassian Community!

I’m not sure if the automation you need to update is from a Service Desk project or from the add-on Automation for Jira, so I’ll add a response for both:

For Jira Service Desk it’s not possible to bulk update automation. I searched for feature requests and similar cases but didn’t find anything that could help us.

Related to the add-on Automation for Jira, I searched for this option directly in the add-on on my test environment and also on their documentation, but also didn’t find this information.

• Automation for Jira

Regards,
Angélica