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Is it possible to paste some vertical videos such as mobile screen recordings 18.5x9 etc.?

Timur Grishukov

Every time i get this notification, it's annoying, i did't use formatting.

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Angélica Luz

Hi Timur,

Welcome to Atlassian Community!

Just for us to better understand and help you with this issue, I would like to make some questions:

Is this issue happening only when adding comments/description with text + videos?
What is the video file format?
Is it happening for description and comment fields?
I see that you are adding a text in another language, can you try adding a sample text in English?
Are you the only user facing this issue?
When did this issue start?

Sorry for all the questions, but this will help us to use the same steps on a test instance to find out if it’s a bug.

Regards,
Angélica

Timur Grishukov

Hi @Angélica Luz.

Yes, it happens when I add text and video, or just video.
Video is 720x1440 .MP4
Yes, it happening for description and comment fields
This situation also occurs for the English locale.
"Are you the only user facing this issue?" Other people in my company do not need at adding video.
Issue start a hour before I public the issue. I did not need this before, as soon as I needed to add a video, I got this problem

Timur Grishukov

Hi @Angélica Luz

So, now i can paste the video, it's better then nothing, but now it's a little useless because pasted video looks gigant for standard 1080 display, and not possible see full picture

Angélica Luz

Thank you for the details.

Related to not able to save the comment, there are two bugs that may be related, please check the details to confirm if it’s one of them:

Regarding your last comment, this is a known issue in the new issue view, you can find the details on the bug below:

Images are too big when using the new issue view

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