How to create a subtask?

Nadine Racine

We have a business project where we can create sub-tasks within an issue.

For our Scrum projects we now want to add this as well. I've added the Sub-Task type to the corresponding Issue-Type screen. If I am then at the issue and want to create a sub-task there, I am not given this option.

Which step did I forget?

Inactive Stephen

Hi @Nadine Racine

Running through the steps - this is one way to activate sub-tasks if they're not there by default:

• Open up your Project Settings for the project you want to add sub-tasks to
• Select Issue Types from the left-hand menu
• Select Action > Edit issue types
• Move the sub-task issue type into the left-hand column (Issue Types for Current Scheme) and press Save

^ This should add sub-tasks to that scheme, impacting that project and any other project using the scheme. Remember you can only create sub-tasks from within a Story using the 3-dot options button not through the main "Create" button.

Another thing to remember is if you were viewing an issue on that project prior to the changes, refresh the page before trying to add a sub-task.

Let us know if these steps don't resolve the issue