Restricting a page breaks macros for other users

Question

HI,

I have some issues with this topic and I can't resolve it. Recently I have restricted 1 page(view and edit) from everyone expect users in certain group. After the change users who are allowed to view and edit can't see the macros they have seen before(Children display, Task report). When I take the restriction down everything works, does anyone know how can I resolve this issue?

Best

Diego_88dj6o · Answer

Great to hear from you, @Marek Wyroślak!

Let us hear about your findings.

Marek Wyroślak_t77j2z · Answer

Thank you very much for the answer @Diego !

I have voted for the issue you have sent, it really looks like it is exactly the same. As for the workarounds:

1. The current group does have uppercase letters. I will create new one and see what the results are.

2. I have noticed this recently and I know this will help but adding every user individually to every page is really not the best solution :(

3. I really can't do that, we must have some pages restricted from everyone, I know that this would resolve the issue I just can't do it.

I will create a new group and let you know about the results.

Best,

Marek Wyroślak

Diego_88dj6o · Answer

Well, actually yes, @Marek Wyroślak!

I found out that the issue seems to be directly connected to this bug report:

* [CONFCLOUD-66969] Restricted pages do not display in macros

The current behaviour that your instance shows is pretty similar to what we have here. Also, I was able to replicate the issue on my own Cloud instance as well.

I would start by checking the group name. If the group name falls within the affected criteria (uppercase name), there are three workarounds:

* Remove the affected group and add another group (without uppercase letters) to the restrictions list
* Add users individually to the page restrictions
* Remove page restrictions

Removing the page restrictions, removing the group or adding users individually are the options we are left with.

Personally, I believe that adding the users to another group, without uppercase letters, might be the easiest way out. After adding the users to this group, we could move forward and add the group to the page restrictions.

Meanwhile, we could go ahead to vote and watch the report linked above. Voting can help to increase issue visibility and watching keeps us up to date with everything there.

Let us hear from you, Marek. Hope this helps to clear things up a bit!