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Adding a query to a Kanban Board

Elif Alverson

Hello,

I have added the JQL "fixVersion is not EMPTY AND project in (IT, DevOps) and status in (open, "In Progress", Reopened, Resolved)" to our Kanban Board to see all the JIRA Issues including the ones released. However I still cannot see the reopened issues with the fixversions on it under the AGILE-KANBAN BOARD-Only MY Open Issues?????

What should I do ?

Thanks,

Elif

Accepted answers

All comments

Nic Brough -Adaptavist-

Kanban boards assume that a set fixVersion means the issue is done with because you've released it.

Could you tell us what the whole board filter is? Not just what you've added, but the whole thing.

Phill Fox

Including the Kanban board sub-filter which will restrict the items viewed. The default is usually "fixVersion in unreleasedVersions() OR fixVersion is EMPTY" which will hide any issues with a releasedVersion.

Nic Brough -Adaptavist-

Yup, that's why I'm asking for the whole filter - because you're almost certainly going to find that it's built to do Kanban (i.e. removing issues you've said you don't want on it by releasing them!)

Elif Alverson

There are two filters under the Kanban Board: 1- Expedite : priority = Blocker & 2-Prioritize : priority in (Critical, Major).

How can I see the issues reopened after they have been released under the Kanban Board - Only My Issues filter?

Thanks!

Nic Brough -Adaptavist-

Ok, that might be a factor later, but we need to see the *whole* board filter. Go to the board, click "board" to get to the config menu, then "configuration", and go to the "general" page. What does that page say for: * Filter Query * Kanban board sub-filter

Elif Alverson

Here it is: * Filter Query: project in (IT, DevOps, "IT Security and Compliance") ORDER BY Rank ASC * Kanban board sub-filter : fixVersion in unreleasedVersions() OR fixVersion is EMPTY

Elif Alverson

Nic, Can you please tell me which one needs to be changed to what JQL query. Thank you so much!

James Strangeway

On a process note. We normally don't reopen issues once they have been released. We will create a new ticket for it and relate it to the old ticket. In terms of process we consider it a new unit of work once it has been released.

Elif Alverson

James,

We cannot see the issues cloned from closed and released issues as well.

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