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Security Level field is not appearing on issue screen after creation

Justin Hartnagel

I have tried everything to try and resolve this problem. The field is viewable when creating an issue, but it is not after creation. I have looked into issue security schemes, screen schemes, and field configuration and as far as I can tell, the field should be viewable. Any help is greatly appreciated.

Accepted answers

Justin Hartnagel

So I ended up contacting Atlassian support regarding this issue, and I was informed that this is a bug with the new Jira view. You can see the reported bug here: https://jira.atlassian.com/browse/JRACLOUD-70140

There is a work-around, which is to disable the new Jira view. You can do this by clicking on your image in the bottom-right of the screen and selecting "Personal Settings" and disabling the new view in the "Labs" section.

All comments

Victor Mutambuki

Justin,

Add the field in the edit or/and view screens. Could be that the create issue screen is different from the edit or/and view screens.

Victor

Justin Hartnagel

Hey Victor,

Thank you for the reply! I have included some screenshots. The screen should have the Security Level field present, and I even created a tab and added other fields to it to confirm that the tab would show up on the screen. The tab shows up, but the Security Level field does not.

2019-08-28 10_09_43-View Field Configuration - Jira.png 2019-08-28 10_10_14-Configure Screen - Jira.png 2019-08-28 10_10_30-Board_ RAPID - Agile Board - Jira.png

Justin Hartnagel

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