How to manage (delete) uploaded files in Jira Cloud?

Question

I do the following steps:

* On the edit page of an issue I click the symbol "Add attachment".
* I upload a file.
* I click the link "Cancel".

Ok, so now I have uploaded a new file which is not visible in the issue.

How can I delete that file?

joão fernandes_ozb1uk · Answer

Hello can some one update me on this issue, this is still the reason for the company that I work to not move to Jira Cloud and would be very important for us to a a answer about this issue.

Control Room Bus · Answer

Hi, I've got the same problem.

Apparently this problem was made into a feature request https://jira.atlassian.com/browse/JRACLOUD-68881 and is supposed to have been fixed in Jan 2020, but since then people have posted that they can't see any evolution, and neither can I.

Olivier.

Fabian_ax5h1f · Answer

Thanx for your answer.

After the three steps in my question I do the following:

* Delete all issues so that there are exactly zero issues in the project.
* Create a new issue.
* Click the "add attachment icon".
* The "Recent uploads" list still shows my file which I now attach to the new issue. So you are right: This is the reason why I think it is still there.
* Now I delete the file from the issue and then I also delete the issue so that I have zero issues again.

But the file is still on the server which can be verified by creating a new issue and clicking the "add attachment" icon again. So I have two questions now:

* Is there a way to delete that image from the server without having to create an issue first?
* When will the file be deleted automatically? (You wrote that the queue will clean up on its own what I read as "the file will be deleted automatically").