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Cannot see newly added user in active agile board

Ethan_yntu48

I have added a new user and the new user had activated and login to Jira. There are Jira tickets already assigned to her in the current Sprint.

When I view the Active Agile board, I do not see the new user in the list of users filter (on the top of the board) but i can see all other users.

Is this a bug or have i missed a setting so the new user is visible on the Active Agile board?

Thanks and kind regards

Ethan

Accepted answers

Jack Brickey

Interesting. TBH I haven’t paid much attention to the avatars. Question - are there issues on the board being displayed assigned to the user?

All comments

Jack Brickey

Interesting. TBH I haven’t paid much attention to the avatars. Question - are there issues on the board being displayed assigned to the user?

Ethan_yntu48

I found the reason why ... it's because the new user did not have any Jira tickets assigned to them yet. Once there is a ticket, the avatar will appear.

Jack Brickey

yep that would do it.

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