I(A) am getting alerts for a different user (B) activity,need to know how to stop it?

Question

I am a jira user (A), My colleague is also a user (B), Whenever someone mentions B or B's task status gets changed, I(A) receives the email and push notifications. This shouldn't be happening unless B's jira account is merged with A by some manner. How can I stop the getting alerts for the different user (B) in my mailbox and users.

Suraj_ng9mun · Answer

I am pretty sure I am not a watcher or tied to the issue.

Manuel Bastardo Castellano · Answer

Hi @Suraj maybe you are in a role or group with your colleague, the jira admin can check what's going on using the notification helper.

https://confluence.atlassian.com/adminjiracloud/jira-admin-helper-818578850.html

Jack Brickey · Answer

this seems quite strange. I would check to ensure you are indeed not a watcher or somehow associated w/ the issue (reporter, etc). If you are sure that you are indeed not tied to this issue then I would contact Atlassian Support to have them log in and have a look.